It's critical to successful customer engagement that your store associates be effective brand advocates, but in today's digital economy their roles and tools are changing. New business strategies, technologies and devices are fundamentally changing the way they work and how you attract, empower and retain the best people for the job.
Understanding your customers requires more than data. You need contextual insights to pull them into your store and improve conversion. By uncovering individual behavioral insights, you can personalize each experience, optimize engagement and make relevant, compelling offers in real-time.
A Better Place for All IBM Services promotes workplace engagement and diversity while inspiring others to do the same. IBM drives an environment of acceptance, innovative thoughts, fair decisions and with every action, we make progress towards full inclusion. Migrate, Integrate, Innovate No matter where you are on your cloud journey, IBM Services can help
Win the Digital Commerce Battle Right now, digital commerce is a battlefield. Customers expect more and the competition is fierce. You have to be at the top of your game with a commerce platform that lets you spend more time innovating and less time managing. Build differentiating customer experiences, price competitively, and make and keep
The Next Mobile Economy We’re engineers. Inventors. Problem solvers. And we’re in the business of opening your business to whatever’s coming next. Changing the Next Mobile Economy Mobile and digital technologies are driving disruption and creating a seismic shift in global economic activity. Businesses that are open – to new ideas, new ways of working