Creating positive digital experiences

By 2020, customer experience will overtake price and product as a key brand differentiator — and, for the most part, that experience will be digital. According to PwC, over the last several years virtually all the inflation-adjusted gains in retailer revenue “have been driven by online channels, which enjoy growth rates as much as 7

By |2019-03-05T15:41:33+00:00February 12th, 2019|digital transformation, experience economy|Comments Off on Creating positive digital experiences
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The Experience Economy Has Never Been Bigger

Feeling frustrated with your at-home clutter? Looking to get rid of anything that doesn’t spark joy? You’re not alone. More than ever, consumers are moving away from spending their hard-earned cash on stuff—and are instead putting it towards all the joyful intangibles that make life worth living, from restaurant dinners and concerts to inspiring classes

By |2019-02-12T16:56:24+00:00February 12th, 2019|digital transformation, economy, experience economy|Comments Off on The Experience Economy Has Never Been Bigger
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