In the formative days of the Internet, when it wasn’t quite ruling the roost, deciphering customer behaviors used to be something beyond the scope of the particular organization. Now as the invasion of the digital transformation is taking the shape of a leviathan, there are potent tools to assist organizations to determine and regulate customer
Digital transformation offers something for every company -- although that something may be different in every case. Every company can benefit from digital transformation, but that doesn’t mean every company should change in the same way. Digital transformation means different things to different people. The right path depends on the needs and opportunities of the
Digital transformation is not about technology... it’s about change. And it is not a matter of if, but a question of when and how. The role of the chief executive is fundamental to transformation and the rewards are high. [source: Chief Executive] The 23% of firms that have successfully digitally transformed in our MIT Center
Making sure that you are owning your backyard is critical when you are trying to grow a small business. When you are trying to get a potential client to know, like and trust you, their first impression of you is a backbone component. People want to know who you are before they buy, so making
Raising Cora Customers want a choice of how, when and where to conduct their banking, from the 24/7 accessibility of mobile and digital to personal and branch-based.