Today, businesses have become more reliant than ever on digital. And in many cases, it will be the deciding factor in whether they make it through the tough times ahead. The unprecedented, almost-total, disappearance of all channels related to face-to-face business pose an enormous challenge. Key to resilience is the development of adaptive solutions to
About Protiviti Digital at the Core Protiviti supports digital transformation across the world's largest companies.
In the formative days of the Internet, when it wasn’t quite ruling the roost, deciphering customer behaviors used to be something beyond the scope of the particular organization. Now as the invasion of the digital transformation is taking the shape of a leviathan, there are potent tools to assist organizations to determine and regulate customer
Digital transformation must-haves for success in the digital age Businesses today must continuously drive digital transformation to maintain an edge and stay relevant in rapidly changing markets. [source: WalkMe] But just like any large undertaking, there are several things you must have in order to ensure success. Consider this your checklist of digital transformation must-haves:
Digital growth often comes at the expense of customer experience, but a new approach offers a win-win. Digital transformations are happening everywhere as companies of all sizes across the globe contend with the changing nature of using new technology to deliver value to customers. [source: MIT Sloan] What started simply enough as a new way